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Support Center

How can we help you? Find answers to your questions or contact us.

Email Support

Get response within 24 hours

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Live Support

Mon-Fri 9:00-18:00

Documentation

Detailed user guide

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Frequently Asked Questions

How does RestorAI work?

RestorAI uses advanced AI algorithms to automatically enhance your photos. Simply upload your photo - our system removes blur, reduces noise, and improves overall quality.

Which file formats do you support?

We support JPG, PNG and WebP formats. Maximum file size is 10MB. For best results, we recommend using high-resolution original photos.

How does the credit system work?

Each AI operation consumes 1 credit. When you need credits, you can purchase from different packages based on your usage needs.

Are my photos safe?

Yes, all photos are processed on secure servers and automatically deleted within 24 hours after processing is complete. We never share your data with third parties.

Can I get a refund?

You can get a full refund if you haven't used credit packages within 7 days. Partial refunds may be available for used credits.

Can I process in bulk?

We currently support individual photo processing. Bulk processing feature will be added in upcoming updates.

System Status

AI Processing ServicesOperational
Payment SystemOperational
File UploadOperational

Response Times

Email Support< 24 hours
Live Support< 5 minutes
Critical Issues< 2 hours

Need something else?

If you have questions or need special assistance, don't hesitate to contact us.

support@restorai.com